How is Data Visualization & Analytics Empowering BPO sector?

With the advent of cutting edge tools and techniques for effective Data Visualization, more and more ITES & BPO sector, service providers are coming to realize the value of being able to mine out useful information from the huge volumes of transactional data they handle every day. In the long run, the quality of services provided by an ITES & BPO sector company can be greatly differentiated using predictive analysis. ITES & BPO companies and […]

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How Data Visualization is Transforming the ITeS & BPO Sectors

One of the most important industry sectors in Indian economy today is the IT-enabled services (ITeS) and Business Process Outsourcing (BPO) sector. This sector’s contribution to the country’s gross domestic product increased from 1.2 per cent in 1998 to 8 per cent in 2013. Further, at the end of 2013, the IT services and business process outsourcing (BPO) segment was estimated to have provided direct employment to about 3 million people and indirect employment to […]

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